Contact details
Information you provide when reaching out (name, email, company, role, message).
Privacy Policy
This policy explains how Digital Cognitive Solutions (“DCS”) collects and uses personal data when you visit the Site, subscribe to updates, or contact us. We aim to follow GDPR-aligned principles where applicable.
This policy covers the public website. If you become a client, additional privacy notices may apply
to project delivery, contracts, and regulated environments.
What we collect
Basic usage data
Technical data (device/browser, approximate location, pages viewed) generated while using the Site.
Newsletter data
Email address and subscription preferences if you opt in to updates.
How we use data
- to respond to your requests and provide customer support;
- to operate, maintain, and improve the Site;
- to communicate updates you request (e.g. newsletters);
- to protect the Site from fraud, abuse, and security incidents;
- to comply with legal obligations.
We do not intentionally collect sensitive categories of personal data through this
Site.
Legal bases (GDPR)
Where GDPR applies, we process personal data based on:
- Consent (e.g., newsletter signup, optional cookies where applicable);
- Legitimate interests (e.g., Site security, improving content, responding to business inquiries);
- Contract (if you become a client and we need to perform or prepare a contract);
- Legal obligation (where required).
Talk to us
Have a project in mind or need clarification? We’ll point you to the right next step.
Contact SupportCookies & analytics
Cookies are small files stored on your device that help a website work properly. We may use essential cookies for core functionality and, where enabled, analytics cookies to understand how the Site is used.
You can control cookies through your browser settings. Disabling some cookies may impact Site functionality.
| Category | Purpose | Examples |
|---|---|---|
| Essential | Security, language selection, form submission, core navigation | Session state, preference storage |
| Analytics | Understand usage and improve content (only if enabled) | Aggregated page views, performance metrics |
Sharing & international transfers
We may share personal data with service providers who help us operate the Site (for example, hosting, email delivery, and security). These providers are authorized to process data only as needed to provide services to us.
If data is transferred outside your country/region, we aim to use appropriate safeguards where required by law (such as contractual protections).
Retention
We keep personal data only as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting requirements.
Your rights
Depending on your location, you may have rights to:
- access, correct, or delete your personal data;
- withdraw consent (where processing is based on consent);
- object to or restrict certain processing;
- request data portability;
- lodge a complaint with your local supervisory authority.
Security
We apply reasonable technical and organizational measures designed to protect personal data. However, no method of transmission or storage is completely secure.
Contact
Privacy questions can be sent via Customer Support.