UI/UX Design

Touchscreen UI/UX Redesign for Industrial Operator Workstations

Touchscreen UI/UX Redesign for Industrial Operator Workstations

A full redesign of a complex industrial touchscreen interface for production operators. Focuses: fewer mistakes, faster task completion, better flows, and confidence.

Overview

This project combined rapid MVP delivery with applied AI across several domains in one delivery flow: ERP and CRM integration, payment orchestration, logistics connectivity, computer vision modules, and browser-based voice interaction.

The Challenge

The core challenge was to move fast without sacrificing reliability. Each stream had its own technical constraints: payment compliance and provider differences, logistics API variability, model quality for image analytics, and low-latency speech interaction for voice scenarios.

Our Approach

We delivered in short iterations with production-oriented architecture from day one. Shared contracts and modular services allowed teams to deliver independently while keeping integrations predictable. Priority was given to measurable outcomes and quick validation with real users.

Our Solutions

The delivered scope included payment routing with multiple providers, logistics integration for shipment and tracking workflows, computer vision pipelines for practical image analysis, and a web voice assistant connected to internal APIs.

Key Outcomes and Strategic Partnership

The result was a stable MVP foundation that supported further growth without rework of core modules. Teams gained a reusable integration model and a delivery cadence suitable for expanding into additional products and business units.

Used technologies

  • Design system and UI components implemented in React for large touchscreen layouts;
  • TypeScript/JavaScript application layer for workflows and validation;
  • Integration with existing backend APIs that power operator tasks and data entry;
  • Telemetry around operator actions to validate that the new UX reduces errors and time‑to‑complete.